Nearly everyone uses social media. Many people use it to share their lives and interests or communicate with others. On the surface, this does not seem like an issue. However, businesses can be harmed when their employees use these social media platforms to complain about their company or managers.
What can employees discuss on social media? Can they say negative things about their employer? When does a social media post harm a business? Here is what you should know.
Understanding freedom of expression
The right to express oneself extends to social media platforms. An employee can often talk about their workplace experience online. Furthermore, an employee’s freedom of expression is protected under state and federal laws. This includes discussing workplace conditions, exposing unsafe workplace activities and sharing political beliefs.
Establishing a social media policy
However, businesses can enforce a social media policy. For example, they may prohibit employees from using social media during work hours unless they are doing it as part of their job. Employees may also be prohibited from using social media on company electronics or using company social media accounts for personal use.
A social media policy can also limit an employee’s right to harass a business, manager or co-worker. They may also be prohibited from disclosing confidential company information. Failing to follow the social media policy can result in disciplinary action.
It is important for employers to create a clear social media policy that protects their business but does not harm their employees’ right to protected speech. Having experienced legal guidance can help businesses accomplish this.